FAQ
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 2-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Packages are with tracking link and drop off without signature.
Whichever which shipment choice you make, we will provide you with link to track in the email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Warranty
All Lenovo products come with at least 12 month up to 3 years of carry-in or on-site original manufacturer warranty unless otherwise stated.
For carry in product warranty, please visit the nearest Lenovo Service Centre nationwide or call Malaysia Toll Free at 1800-22-0116 for Idea Series or 1800-88-0013 for Think Series.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.